
"We've answered your most common questions to make your Iseeya experience effortless."



Jewellery Queries?
Yes! Most of our collections are designed to be lightweight, durable, and skin-friendly, making them ideal for daily wear.
With proper care, our jewellery lasts beautifully. We use high-grade plating and protective coatings to reduce tarnishing. Avoid contact with water, perfumes, and chemicals to extend the shine.
Yes! Our jewellery is designed to be gentle and hypoallergenic, perfect for all-day wear.
We use high-quality, skin-friendly materials like 18K gold-plated brass, stainless steel, and 925 sterling silver (in select pieces). All our jewellery is nickel-free and lead-free.
Pay Your Way – Easy & Safe
We accept all major online payment options, including:
Credit/Debit Cards (Visa, MasterCard, Rupay)
UPI (Google Pay, PhonePe, Paytm, etc.)
Net Banking
Wallets
Yes. Our website uses SSL encryption and all payments are processed through trusted and secure payment gateways to protect your information.
If your payment failed but money was deducted, don’t worry — your bank will automatically reverse the transaction within 5–7 working days. If not, please contact us at WhatsApp.
Shipping & Delivery Details
Most orders are delivered within 4–7 business days, depending on your location. Customized or personalized pieces may take a little longer – we’ll keep you updated every step of the way!
Yes! We deliver to most pin codes across India. If you're unsure about your area, feel free to message us and we’ll confirm it for you.
Shipping is free on all prepaid orders above ₹699. For orders below that, a small shipping fee may apply — it will be shown at checkout.
Absolutely! Once your order is shipped, you'll receive a tracking link via SMS or email so you can follow your Iseeya sparkle on its journey.